SHIPPING AND RETURNS

Items can be returned in the original condition upon 5 days of arrival according to the tracking details. 
Cost of returning items are for the customers. 
Returns should be made with tracked shipping to be sure the item is returned and also due to insurance. If items are lost in mail due to not shipping with tracked postal service, I cant be held responsible or obliged to hand out a full refund. 

Please send us an email to:
clients@virtuossastudio.com

Make sure you include:
Order number, packing slip or receipt.
Your contact information, name, address, phone number and email.